Piedra de Agua Hotel Boutique Palenque | Hotel in Palenque

| 7.8 (126 Reviews) |  1 Bathroom
Palenque Hotel | Piedra de Agua Hotel Boutique Palenque

Hotel in Palenque

A full-service spa, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
Piedra de Agua Hotel Boutique Palenque offers 20 accommodations with private plunge pools and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a hot tub are on site.

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Amenities

Parking
Pool
Designated Smoking Area
Private Pool
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Bathrobes
  • Shower
  • Free toiletries
  • Private bathroom
Bedroom
  • Ceiling fan
  • Fan
  • Premium bedding
  • Bed sheets
  • Private plunge pool
  • In-room massage
Breakfast
  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 150 for adults and MXN 150 for children
  • Coffee/tea in common area(s)
  • 1 bar
  • Room service available
  • Coffee/tea maker
  • Free bottled water
Parking
  • Free offsite parking within 66 ft
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • This property does not have elevators
Activities
  • Hot tub
  • Full-service spa
  • Outdoor pool
General
  • Gift shop/newsstand
  • Front-desk safe
  • English
  • Spanish
  • Designated smoking areas (fines apply)
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Outdoor pool
  • Luggage storage
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Terrace
Spa
  • Couples treatment room(s)
  • Facials
  • Reflexology
  • Body scrubs
  • Body wraps
  • Massage - deep-tissue

Policies

Check-in
Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: mxn 200 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for continental breakfast: approximately mxn 150 for adults and mxn 150 for children airport shuttle fee: mxn 80 per vehicle (one-way, maximum occupancy 4) pet deposit: mxn 500 per stay pet fee: mxn 500 per pet, per stay service animals are exempt from fees late check-out fee: mxn 200 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 26 lbs per pet) pets allowed for an extra charge of mxn 500 per pet, per stay, plus a deposit of mxn 500 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Julio
Nov 10, 2025 02:11:51 AM
Review Score:   6
Summary: Room was extremely humid. Bathtub takes hours to fill with warm water because the watwr heater is too small. Main jacuzzi didn’t work and the bed was unstable and made SO much noise. Most certainly doesn’t feel like a “5 star hotel” as described in google.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Terrace, Garden Area
Room Size: 377 square feet m2
1 King Bed
Suite, 1 King Bed, Terrace, Garden Area

General

Pet-friendly room, Number of bedrooms - 1, Garden view, River view, Ping - 11, Terrace, Square feet - 377, Square meters - 35, Wheelchair accessible, Bed count minimum 1, Air conditioning, Bed count maximum 1
Suite, 2 Double Beds, Private Bathroom, Garden Area
Room Size: 377 square feet m2
2 Double Beds
Suite, 2 Double Beds, Private Bathroom, Garden Area

General

Pet-friendly room, Ping - 10.59, Square meters - 35.0, Private bathroom, Pool view, Number of bedrooms - 1, Square feet - 377, Wheelchair accessible, Air conditioning, Bed count minimum 2, Bed count maximum 2
Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area
Room Size: 323 square feet m2
2 Double Beds
Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

General

Pet-friendly room, Square meters - 30, Private bathroom, Number of bedrooms - 1, Ping - 9.08, Garden view, Square feet - 323, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, Private Bathroom, Garden Area
Room Size: 323 square feet m2
1 King Bed
Superior Room, 1 King Bed, Private Bathroom, Garden Area

General

Pet-friendly room, Private bathroom, Number of bedrooms - 1, Ping - 9.08, Square meters - 30.0, Garden view, Square feet - 323, Wheelchair accessible, Bed count minimum 1, Air conditioning, Bed count maximum 1

FAQ's

Is this Palenque hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palenque hotel have a swimming pool?

Yes, this Palenque hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palenque hotel?

Best-rates for the Palenque hotel starts from $122 per night with includes Private Pool, Balcony/Terrace, Breakfast, Child Friendly, Internet, Kitchen, Laundry, Designated Smoking Area, Accessibility, Hot Tub, Pool, Spa, Parking, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palenque hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palenque hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palenque hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palenque hotel?

Based on the information reported by the owner or manager, the Palenque hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palenque hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD122
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